Category Archives: Knowledge Base

Knowledge Base

I can’t connect to eduroam or UNMC-Guest

You may Troubleshooting yourself by Forget the Network or contact the SNS Accommodation Service. Troubleshooting Android How to Forget WiFi Network from Android? 1. Go to “Setting” on your device. 2. Tap “Wi-Fi”. 3. Tap “Eduroam”. 4. Tap “Forget Network”. 5. Reconnect to “Eduroam” WiFi again. iphone How to Forget WiFi Network from Iphone? 1.… Read More »

How can I create SNS Support Ticket?

We have 4 channels to create a SNS Support ticket: 1. Website 2. Email 3. Hotline Website (24 Hour) You can create SNS support ticket by opening your browser and navigate to “http://snshelp.nottingham.edu.my” and click on “Open a New Ticket”. Please fill in all detail such as: 1. Full Name 2. Email Address 3. Phone… Read More »

How do I connect to the WiFi?

eduroam 1. Click “WiFi” Symbol 2. Select “Eduroam” 3. Key in your “username” and “password” Example: Username : example@nottingham.edu.my (Your Nottingham Email Address) Password : example123 (Your Nottingham Email Password) 4. Click “Connect” to continue. UNMC-Guest 1. Click “WiFi” Symbol 2. Select “UNMC-Guest” 3. Click “Connect” and wait for the “Learning Page” to Pop up.… Read More »