How can I create SNS Support Ticket?

By | October 3, 2019

We have 4 channels to create a SNS Support ticket:
1. Website
2. Email
3. Hotline

Website (24 Hour)
You can create SNS support ticket by opening your browser and navigate to “http://snshelp.nottingham.edu.my” and click on “Open a New Ticket”.

Please fill in all detail such as:
1. Full Name
2. Email Address
3. Phone Number
4. Student ID
5. Room Number
Please select a Help Topic such as Access Issue, Feedback or general Inquiry, describe the issue and press the Create Ticket button.

Email (24 Hour)
You can email us at sns@nottingham.edu.my and describe your problem / issue. kindly note all inquiries must be made using UNM formal email addresses. Any inquiries using other email addresses will not be entertained.

Please provide us your detail such as:
1. Full Name
2. Email Address
3. Phone Number
4. Student ID
5. Room Number

Our support will create a support ticket for you.

Hotline (24 Hour)
You can call our Hotline at +603 8924 8085 and describe your issue. Please provide us your detail such as:

1. Full Name
2. Email Address
3. Phone Number
4. Student ID
5. Room Number

Our support will create a support ticket for you.

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